:root{--bg:#f4f6f8;--card:#fff;--ink:#16202a;--mut:#64748b;--line:#e3e8ee;--brand:#128c7e;--brand-ink:#fff;--brand-soft:#e3f5f2;--ok:#15803d;--ok-soft:#dcfce7;--warn:#b45309;--warn-soft:#fef3c7;--bad:#b91c1c;--bad-soft:#fee2e2;--info:#1d4ed8;--info-soft:#dbeafe;--shadow:0 1px 2px rgba(16,24,40,.06),0 1px 3px rgba(16,24,40,.08);--r:12px}
@media (prefers-color-scheme:dark){:root{--bg:#0e141b;--card:#161e27;--ink:#e6edf3;--mut:#8b9bb0;--line:#263240;--brand:#25b3a2;--brand-ink:#06201c;--brand-soft:#12332f;--ok:#4ade80;--ok-soft:#12301f;--warn:#fbbf24;--warn-soft:#33260c;--bad:#f87171;--bad-soft:#3a1616;--info:#7aa7ff;--info-soft:#16233f;--shadow:none}}
*{box-sizing:border-box}html,body{margin:0}body{background:var(--bg);color:var(--ink);font:14px/1.5 system-ui,-apple-system,"Segoe UI",Roboto,sans-serif;-webkit-font-smoothing:antialiased}
h1{font-size:22px;margin:0}h2{font-size:16px;margin:0 0 4px}h3{font-size:14px;margin:0 0 8px}p{margin:0}
a{color:var(--brand);text-decoration:none}.mut{color:var(--mut)}.small{font-size:12px}.right{text-align:right}.mono{font-family:ui-monospace,Menlo,Consolas,monospace;font-size:12px}.nowrap{white-space:nowrap}.hide{display:none!important}
.shell{display:grid;grid-template-columns:232px 1fr;min-height:100vh}
.side{background:var(--card);border-right:1px solid var(--line);padding:16px 12px;display:flex;flex-direction:column;gap:4px;position:sticky;top:0;height:100vh}
.brand{display:flex;align-items:center;gap:10px;padding:6px 10px 16px;font-weight:700;font-size:15px}
.brand i{width:30px;height:30px;border-radius:9px;background:var(--brand);display:grid;place-items:center}.brand svg{width:18px;height:18px;stroke:var(--brand-ink);fill:none;stroke-width:2}
.nav a{display:flex;align-items:center;gap:10px;padding:9px 12px;border-radius:9px;color:var(--ink);font-weight:500}.nav a:hover{background:var(--bg)}.nav a.on{background:var(--brand-soft);color:var(--brand);font-weight:650}
.nav svg{width:17px;height:17px;stroke:currentColor;fill:none;stroke-width:1.8;stroke-linecap:round;stroke-linejoin:round;flex:none}
.side .who{margin-top:auto;border-top:1px solid var(--line);padding:12px 10px 4px}
.main{padding:22px 28px 60px;max-width:1280px;width:100%}
.top{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:18px;flex-wrap:wrap}.top .sub{color:var(--mut);margin-top:2px}
.menu{display:none}
.card{background:var(--card);border:1px solid var(--line);border-radius:var(--r);padding:16px;box-shadow:var(--shadow)}.card+.card,.stack>*+*{margin-top:16px}
.grid{display:grid;gap:14px}.g2{grid-template-columns:repeat(2,1fr)}.g3{grid-template-columns:repeat(3,1fr)}.g4{grid-template-columns:repeat(4,1fr)}.g5{grid-template-columns:repeat(5,1fr)}
.split{display:grid;grid-template-columns:2fr 1fr;gap:16px}
.kpi{padding:14px 16px;border:1px solid var(--line);border-radius:var(--r);background:var(--card);box-shadow:var(--shadow);text-align:left;font:inherit;color:inherit;width:100%}
button.kpi{cursor:pointer}button.kpi:hover{border-color:var(--brand)}button.kpi.on{border-color:var(--brand);background:var(--brand-soft)}
.kpi b{display:block;font-size:24px;line-height:1.2;font-variant-numeric:tabular-nums}.kpi span{color:var(--mut);font-size:12px}.kpi small{display:block;color:var(--mut);font-size:11px;margin-top:2px}
.btn{display:inline-flex;align-items:center;gap:6px;border:1px solid var(--line);background:var(--card);color:var(--ink);border-radius:9px;padding:8px 14px;font:inherit;font-weight:600;cursor:pointer}.btn:hover{border-color:var(--brand)}
.btn.pri{background:var(--brand);border-color:var(--brand);color:var(--brand-ink)}.btn.pri:hover{filter:brightness(1.07)}.btn.bad{color:var(--bad);border-color:var(--bad-soft)}.btn.sm{padding:4px 10px;font-size:12px}.btn:disabled{opacity:.5;cursor:not-allowed}
.btn svg{width:15px;height:15px;stroke:currentColor;fill:none;stroke-width:2}
input,select,textarea{font:inherit;color:var(--ink);background:var(--card);border:1px solid var(--line);border-radius:9px;padding:8px 10px;max-width:100%}input:focus,select:focus,textarea:focus{outline:2px solid var(--brand);outline-offset:-1px}
label{display:block;font-weight:600;font-size:12px;margin:10px 0 4px;color:var(--mut)}label.inline{display:inline-flex;gap:6px;align-items:center;margin:0;font-size:13px;color:var(--ink);font-weight:500}
.bar{display:flex;gap:10px;align-items:flex-end;flex-wrap:wrap;margin:0 0 14px}.bar>div{min-width:0}.bar .grow{flex:1}
.chip{display:inline-block;padding:2px 9px;border-radius:999px;font-size:11.5px;font-weight:650;background:var(--bg);color:var(--mut);white-space:nowrap}
.chip.ok,.chip.APPROVED,.chip.completed,.chip.read,.chip.delivered,.chip.active{background:var(--ok-soft);color:var(--ok)}
.chip.running,.chip.sent,.chip.sending,.chip.scheduled,.chip.info{background:var(--info-soft);color:var(--info)}
.chip.PENDING,.chip.paused,.chip.pending,.chip.uncertain,.chip.draft,.chip.warn,.chip.PAUSED,.chip.IN_APPEAL{background:var(--warn-soft);color:var(--warn)}
.chip.REJECTED,.chip.failed,.chip.cancelled,.chip.auth_failed,.chip.invalid,.chip.DISABLED,.chip.DELETED,.chip.disabled,.chip.bad{background:var(--bad-soft);color:var(--bad)}
.tw{overflow:auto;border:1px solid var(--line);border-radius:10px;background:var(--card)}table{border-collapse:collapse;width:100%;min-width:640px}
th{position:sticky;top:0;background:var(--card);text-align:left;font-size:11.5px;text-transform:uppercase;letter-spacing:.04em;color:var(--mut);padding:10px 12px;border-bottom:1px solid var(--line);white-space:nowrap}
td{padding:10px 12px;border-bottom:1px solid var(--line);vertical-align:top}tr:last-child td{border-bottom:0}tr.click{cursor:pointer}tr.click:hover td{background:var(--bg)}
.prog{height:8px;border-radius:99px;background:var(--bg);overflow:hidden;min-width:90px;display:flex}.prog i{display:block;height:100%;background:var(--brand)}.prog i.rd{background:#34b7f1}.prog i.fl{background:var(--bad)}
.msg{padding:10px 12px;border-radius:9px;margin:10px 0;font-size:13px}.msg.err{background:var(--bad-soft);color:var(--bad)}.msg.info{background:var(--info-soft);color:var(--info)}.msg.ok{background:var(--ok-soft);color:var(--ok)}.msg.warn{background:var(--warn-soft);color:var(--warn)}
.empty{padding:32px;text-align:center;color:var(--mut)}
.modal{position:fixed;inset:0;background:rgba(10,16,24,.55);display:flex;align-items:flex-start;justify-content:center;padding:4vh 14px;z-index:50;overflow:auto}
.sheet{background:var(--card);border-radius:14px;width:min(920px,100%);padding:20px;box-shadow:0 20px 50px rgba(0,0,0,.3)}.sheet .hd{display:flex;justify-content:space-between;align-items:flex-start;gap:12px;margin-bottom:12px}
.x{border:0;background:none;font-size:22px;color:var(--mut);cursor:pointer;line-height:1}
.phone{background:#e5ddd5;border-radius:14px;padding:16px;max-width:360px}@media (prefers-color-scheme:dark){.phone{background:#0b141a}}
.bubble{background:#fff;color:#111;border-radius:10px;padding:8px 10px 6px;box-shadow:0 1px 1px rgba(0,0,0,.13);max-width:100%;white-space:pre-wrap;word-wrap:break-word}@media (prefers-color-scheme:dark){.bubble{background:#202c33;color:#e9edef}}
.bubble .hdr{font-weight:700;margin-bottom:4px}.bubble .ftr{color:#8696a0;font-size:12px;margin-top:6px}.bubble .media{background:#d9dee2;border-radius:8px;height:120px;display:grid;place-items:center;color:#667;margin-bottom:6px}
.pbtn{display:block;text-align:center;background:#fff;color:#027eb5;border-radius:10px;padding:8px;margin-top:4px;font-weight:600;box-shadow:0 1px 1px rgba(0,0,0,.13)}@media (prefers-color-scheme:dark){.pbtn{background:#202c33;color:#53bdeb}}
pre{background:var(--bg);border:1px solid var(--line);border-radius:9px;padding:10px;overflow:auto;max-height:260px;margin:6px 0;font-size:12px}
.steps{display:flex;gap:6px;margin-bottom:16px;flex-wrap:wrap}.steps div{padding:6px 12px;border-radius:99px;background:var(--bg);color:var(--mut);font-weight:600;font-size:12px}.steps div.on{background:var(--brand);color:var(--brand-ink)}.steps div.done{background:var(--brand-soft);color:var(--brand)}
.drop{border:2px dashed var(--line);border-radius:var(--r);padding:28px;text-align:center;color:var(--mut)}.drop.over{border-color:var(--brand);background:var(--brand-soft)}
.tabs{display:flex;gap:4px;border-bottom:1px solid var(--line);margin-bottom:14px;flex-wrap:wrap}.tabs button{border:0;background:none;padding:9px 14px;font:inherit;font-weight:600;color:var(--mut);cursor:pointer;border-bottom:2px solid transparent}.tabs button.on{color:var(--brand);border-color:var(--brand)}
.tl{border-left:2px solid var(--line);margin-left:6px;padding-left:16px}.tl>div{position:relative;padding:0 0 14px}.tl>div:before{content:"";position:absolute;left:-23px;top:5px;width:10px;height:10px;border-radius:50%;background:var(--brand)}.tl>div.in:before{background:#34b7f1}.tl>div.bad:before{background:var(--bad)}
.legend{display:flex;gap:14px;font-size:12px;color:var(--mut);margin-top:6px;flex-wrap:wrap}.legend i{display:inline-block;width:10px;height:10px;border-radius:3px;margin-right:5px;vertical-align:-1px}
.login{min-height:100vh;display:grid;place-items:center;padding:16px}.login .card{width:min(400px,100%);padding:28px}
.toast{position:fixed;bottom:18px;right:18px;background:var(--ink);color:var(--bg);padding:10px 16px;border-radius:10px;z-index:99;box-shadow:0 8px 24px rgba(0,0,0,.25)}
@media (max-width:980px){.g4,.g5{grid-template-columns:repeat(2,1fr)}.g3{grid-template-columns:repeat(2,1fr)}.split{grid-template-columns:1fr}}
@media (max-width:760px){.shell{grid-template-columns:1fr}.side{position:fixed;inset:0 auto 0 0;width:250px;z-index:40;transform:translateX(-100%);transition:transform .2s;box-shadow:0 0 40px rgba(0,0,0,.3)}.side.open{transform:none}.menu{display:inline-flex}.main{padding:16px 14px 60px}.g2,.g3,.g4,.g5{grid-template-columns:1fr 1fr}.top h1{font-size:19px}}
@media (max-width:480px){.g2,.g3,.g4,.g5{grid-template-columns:1fr}}